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All Systems Operational

IT that answers in 15 seconds, not 15 hours.

We're the managed IT, cybersecurity, and AI partner regulated industries trust when downtime isn't an option. Cloud, data management, backup, AI integrations, and 24/7 support — from a Tampa team that's done this for 20 years.

0s
Avg Response
0%
Uptime
0
Years Running
0
Industries
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Median Call Answer Time
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Infrastructure Uptime
0
Monitoring & Support
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Years in Business

Everything your business runs on — under one roof

Manage, Fortify, Safeguard, Ascend, Illuminate. Five pillars covering every layer of your technology — from daily IT and cybersecurity to recovery, hosting, and AI-driven insight. One team, one bill, one number to call. No gaps, no finger-pointing.

PILLAR 01

Manage

Your whole IT department — help desk, monitoring, and patching — for one flat monthly fee.

PILLAR 02

Fortify

Layered, compliance-ready defense built for regulated industries and 24/7 SOC monitoring.

PILLAR 03

Safeguard

Tested backups and disaster recovery that put you back online in hours — not days.

PILLAR 04

Ascend

Public, private, and hybrid cloud — migrated, optimized, and managed to your compliance needs.

PILLAR 05

Illuminate

Put your data to work — practical AI automation, dormant-data recovery, and live operational dashboards.

Your whole technology stack, handled

Here's what it looks like with every pillar running inside one business — live, around the clock.

ManageRunning
Your IT department, run end to end
0
Devices managed
Help desk 15s avg response
    $1,240/mo
    Licenses right-sized
    4 hardware orders in transit · approved → shipped
    FortifyDefending
    Threats stopped, 24/7
    2,861
    Threats blocked today · EDR + 24/7 SOC
    HIPAA · SEC · FINRA · SOX — audit-ready
    SafeguardProtected
    Backed up & tested
    ✓ Restore verified
    12m
    Last backup
    <15min
    Recovery point
    AscendHealthy
    Cloud, running clean
    0
    VMs in the Ascend cloud
    CPU
    Memory
    Storage
    99.9% uptime · all systems healthy
    IlluminateLearning
    AI automation & live data, working for you
    AI automation pipeline
    1,840
    Documents processed today · 14 workflows live
    Live data, every source
    48,210
    Live records unified · scanning

    All run by one Tampa team — 20+ years, serving regulated businesses nationwide.

    15 seconds
    Average call answer time — not a voicemail tree
    99.9% uptime
    Redundant infrastructure, monitored 24/7
    Tampa-based team
    Real humans, not an overseas call center
    Flat-rate pricing
    One predictable monthly bill, no surprise invoices

    We're not your typical IT company.
    That's the point.

    Every MSP on your shortlist will promise proactive monitoring and great support. We do that too — but it's table stakes. Here's what you actually can't get from the other quotes on your desk.

    A senior engineer answers — not a ticket queue

    We stay deliberately sized so every client gets direct access to senior engineers. When you call, you reach someone who has solved your problem before — in your industry.

    We start with your revenue, not your servers

    Our Circle of Six method maps every technology decision back to how your business actually makes money — strategy first, hardware second.

    AI, data revival, and live dashboards — in-house

    The Illuminate suite brings AI automation, dormant-data recovery (Revive), and real-time dashboards (Clarity) under one roof — capabilities a commodity MSP simply can't offer.

    Two decades in regulated industries

    We know HIPAA, Bar Association requirements, and SEC compliance because we've lived in healthcare, legal, and financial services for over twenty years.

    Diversicom vs. the typical MSP

    Not all managed IT providers are created equal. Here's what sets us apart from the MSP you're probably used to.

    Typical MSP
    Diversicom
    Response time
    30 min – 4 hours
    15 seconds average
    Support model
    Overseas call center / voicemail
    Tampa-based team, live answer
    Pricing
    Hourly rates + surprise invoices
    Flat monthly fee, all-inclusive
    Security approach
    Basic antivirus, hope for the best
    Layered defense + 24/7 SOC + dark web monitoring
    Compliance knowledge
    Generic — you explain the rules to them
    HIPAA, SEC, FINRA, Bar — built in from day one
    Strategy
    Reactive — fix it when it breaks
    Dedicated vCIO builds your technology roadmap
    Backup & recovery
    "We think backups are running"
    Verified restores, 2 datacenters (Tampa + Dallas)
    Onboarding
    Months of chaos and finger-pointing
    30-day structured transition, zero downtime

    The Circle of Six

    Our proprietary methodology for building technology strategies that actually drive revenue. No generic audits — we start with your business goals and work backwards.

    Starts withYour
    Business
    01

    Revenue Mapping

    We start by understanding how your business makes money — not your servers. Every tech decision ties back to revenue impact.

    Built for businesses where compliance isn't optional

    We don't do one-size-fits-all. Our team holds deep expertise in regulated industries where a breach isn't just inconvenient — it's existential.

    IT that keeps you HIPAA-compliant and patient-focused

    Healthcare organizations face unique IT challenges — from EHR system reliability to protecting PHI across every endpoint. We've supported medical practices, surgical centers, and healthcare organizations for over a decade.

    HIPAA HITECH PHI Protection EHR Integration
    • HIPAA-compliant backup and disaster recovery
    • EHR system support and optimization
    • Endpoint encryption and access controls
    • Security awareness training for clinical staff
    • Audit-ready documentation and reporting
    Explore Healthcare IT

    Healthcare IT

    Trusted by practices and surgical centers nationwide

    100%
    HIPAA Audit Pass
    0
    PHI Breaches

    Compliance-first IT for firms where trust is everything

    Financial services face overlapping regulatory requirements from SEC, FINRA, SOX, and more. Our compliance-first approach ensures your technology meets every audit requirement while keeping your team productive.

    SEC FINRA SOX PCI DSS
    • Multi-factor authentication across all systems
    • Email archiving and retention compliance
    • Audit trail and access logging
    • Encrypted data at rest and in transit
    • Quarterly penetration testing
    Explore Financial Services IT

    Financial Services IT

    CPA firms, insurance agencies, financial advisors

    100%
    Audit Compliance
    0
    Data Breaches

    Keep production lines running with reliable IT infrastructure

    Manufacturing depends on uptime. When your ERP goes down, production stops and orders slip. We provide the robust, monitored infrastructure that keeps your operations humming.

    OT Security ERP Support Network Segmentation
    • ERP system monitoring and support
    • Network segmentation for OT/IT separation
    • Redundant connectivity for critical systems
    • Floor-to-cloud infrastructure management

    Manufacturing IT

    Minimizing downtime for production-critical environments

    99.9%
    Uptime
    <1hr
    Critical Response

    Maximize your mission, not your IT budget

    Nonprofits need enterprise-grade security and reliability on a nonprofit budget. We help you leverage nonprofit licensing discounts and build cost-effective infrastructure that protects donor data and keeps your programs running.

    Donor Data Protection Grant Compliance Cost Optimization
    • Nonprofit licensing optimization (Microsoft, etc.)
    • Donor database security and backup
    • Grant-compliant data handling
    • Budget-conscious technology planning

    Nonprofit IT

    Enterprise security on a mission-first budget

    40%+
    Avg License Savings
    100%
    Grant Compliance

    Don't take our word for it

    Here's what our clients say after partnering with Diversicom.

    ★★★★★

    "The implementation of the Diversicom Technology Management Strategy has improved our operational efficiency and streamlined our business processes. These improvements have consistently resulted in higher profitability."

    Leighton Kyler
    Leighton Kyler
    COO, Ariel Business Group
    ★★★★★

    "Diversicom is truly an extension of our team. They are responsive, patient, and proactive. The team ALWAYS goes above and beyond, treating us like we are their most important client."

    Katy Berry
    Katy Berry
    CFO, Chappell Roberts
    ★★★★★

    "The Diversicom team understands the way we work, and does a good job of anticipating our needs. During tax season our network is in use 24 hours a day — Diversicom fills a critical role."

    Nick Lanese
    Nick Lanese
    Partner, Lanese + Associates CPA
    ★★★★★

    "The Diversicom team has done a great job for us throughout our years of partnership. I appreciate their consistently responsive and friendly service."

    Jason Woody
    Jason Woody
    CEO, Lions World Vision Institute

    From 20 employees to 400 — with the same IT partner.

    Lions World Vision Institute is the largest combined eye bank, tissue recovery, and ocular research center in the world. They've trusted Diversicom to manage their IT infrastructure through 15+ years of explosive growth — from a small Tampa office to a global organization spanning Florida and Washington with nearly 400 employees.

    As LWVI scaled, their technology needs grew exponentially — HIPAA compliance across multiple sites, secure tissue tracking databases, 24/7 system availability for time-sensitive organ recovery, and infrastructure that could keep pace with a team that grew 20x.

    0+
    Years as IT Partner
    0x
    Employee Growth
    0K+
    Lives Impacted

    "The Diversicom team has done a great job for us throughout our years of partnership. I appreciate their consistently responsive and friendly service."

    — Jason Woody, CEO, Lions World Vision Institute
    What We Delivered
    Multi-Site Infrastructure
    Seamless IT across Tampa HQ and Seattle office with unified management
    HIPAA-Compliant Systems
    Full compliance for tissue tracking, donor records, and research data
    24/7 Monitoring & Support
    Time-sensitive tissue recovery operations require zero downtime
    Scalable Growth
    Infrastructure that scaled from 20 to 400 employees without rearchitecting
    Cybersecurity & Dark Web Monitoring
    Layered security protecting sensitive medical and donor data
    Disaster Recovery
    Geographically redundant backups protecting irreplaceable research data
    New from Diversicom · Revive

    The data you wrote off as lost isn't gone.

    Retired systems, old recordings, scattered archives, decommissioned databases — Revive turns a decade of trapped records into one secure, instantly searchable portal. Nothing moves. Everything becomes findable.

    600K+
    recordings indexed
    1.2M+
    documents linked
    4 → 1
    lookup steps, to one search
    Explore Revive

    Our Trusted Partners

    Partner Partner Partner Partner Partner Partner Partner

    The IT problems keeping you up at night

    If any of these sound like your Monday morning, it's time for a different approach.

    "Our IT guy takes hours to respond"

    You're losing productive hours every time something breaks. Your team sits idle while tickets go unanswered.

    We answer in 15 seconds. Real humans, not a voicemail tree. Your team gets back to work in minutes, not hours.

    "I'm not sure we'd pass a compliance audit"

    HIPAA, SEC, Bar Association — the rules keep changing and you're not confident your IT setup meets the requirements.

    100% audit pass rate. We build compliance into your infrastructure from day one — not as an afterthought.

    "Our IT costs are unpredictable"

    Every month brings a surprise invoice. A server goes down and suddenly you're paying emergency rates for something that should've been prevented.

    One flat monthly fee. Everything included — monitoring, support, security, backups. No surprises, ever.

    "We keep getting hit by phishing attacks"

    Employees click on suspicious emails, ransomware threats are constant, and you're not sure your antivirus is enough anymore.

    Layered security + 24/7 SOC monitoring. We block 2,800+ threats daily with EDR, email filtering, and security awareness training.

    "If our server dies, we're done"

    No tested backup plan, no disaster recovery strategy. One hardware failure could mean days — or weeks — of lost data and downtime.

    Restore in hours, not days. Automated backups across two datacenters (Tampa + Dallas) with verified restores every cycle.

    "Our IT provider doesn't understand our industry"

    Generic IT support that doesn't know HIPAA from FINRA. You're constantly explaining your compliance requirements to people who should already know them.

    20 years in regulated industries. Healthcare, legal, financial — we've lived in these industries. We speak your compliance language fluently.

    Switching to Diversicom is the easy part

    A structured 30-day onboarding engineered for zero downtime. Your current setup keeps running while we take over — quietly, completely, with nothing for your team to notice.

    1. Week 1

      Discovery & documentation

      We map your entire environment — devices, apps, vendors, licenses — while everything keeps running untouched.

    2. Week 2

      Quiet deployment

      Monitoring and security roll out in the background. Nothing reboots, nothing breaks — your team notices nothing.

    3. Week 3

      Parallel management

      We take over day-to-day support and verify every system, running alongside your old setup so there's never a gap.

    4. Week 4 — Live

      Full handover

      You're fully on Diversicom. Documentation you own, senior engineers who already know your environment.

    No rip-and-replace. No finger-pointing between vendors. No downtime.

    Map your 30-day transition

    A no-obligation conversation — we'll map exactly how we'd move you over.

    Fair terms, no surprises

    We keep our agreements short and transparent. Whether you're month-to-month or on a short term, you'll always know exactly where you stand — and your environment is always yours to take with you.

    Short, transparent terms

    Engagements run month-to-month or on a short 12–18 month term — often to spread your onboarding investment over time. Never multi-year lock-ins.

    You own your documentation

    Every password, configuration, and network diagram is yours. We keep your environment fully documented — and it leaves with you.

    A clean exit, if it ever comes

    If you ever move on, we hand everything off in an organized, structured way. No hostage situations, no scramble.

    Most of our clients stay for years — many well over a decade. Whatever the term, we aim to earn that with results.

    The questions every business asks before switching

    No sales-speak. Here's exactly how we work — so you can decide if we're the right fit.

    How fast do you really respond when something breaks?
    Our median call answer time is 15 seconds — a real Tampa-based engineer, not a voicemail tree or an overseas queue. And because we monitor your environment proactively, most issues are caught and resolved before you even notice them.
    Switching IT providers sounds painful. What's the transition like?
    We run a structured 30-day onboarding designed for zero downtime. We document your environment, deploy monitoring quietly in the background, and absorb management without disrupting your team — no chaotic "rip and replace," no finger-pointing between vendors.
    Do you actually understand our compliance requirements?
    Yes — it's our specialty. We've worked inside HIPAA, SEC, FINRA, SOX, and Bar Association requirements for two decades. Compliance is built into how we design your infrastructure from day one, not bolted on after an auditor finds a gap.
    What does it cost?
    One flat monthly fee, all-inclusive — no surprise invoices or hourly "gotchas." Your price is scoped to your environment, so grab a transparent ballpark with our free Cost Estimator, or book a consultation for an exact quote.
    Are you big enough to support us — but small enough to care?
    We deliberately stay right-sized so every client gets direct access to senior engineers — not a ticket that disappears into a black hole. You'll talk to people who already know your environment and your name.
    Where does our data live?
    In infrastructure you control — your own Microsoft Azure tenant and/or our datacenters in Tampa and Dallas, with geographically redundant backups. Your data stays yours.
    What if it doesn't work out?
    Our terms are short and transparent — typically month-to-month or a 12–18 month period, often to spread onboarding over time, never multi-year lock-ins. You fully own your documentation, and if you ever decide to leave, we hand everything off cleanly. Most clients stay with us for years — many for well over a decade.

    Stop settling for IT that slows you down

    Schedule a free 30-minute discovery call. We'll assess your current setup, identify risks, and show you what a proactive IT partnership looks like — no pressure, no obligation.

    No multi-year lock-ins Free assessment 15-second answer time
    Call Free Quote